The Role
What You'll Do
- Provide post-go-live consulting and administrative services
- Understand complex business processes and translate them into technical requirements
- Perform system configuration changes and data migrations
- Activate new product features and ensure seamless integration
- Troubleshoot system issues and provide timely solutions
- Collaborate with internal teams to ensure client satisfaction
Requirements
- 3+ years of experience with configuring, supporting, and implementing software solutions (e.g. CRM)
- Experience working in a customer facing and/or consulting role and managing customer expectations
- Strong desire to continuously learn and develop
- Excellent verbal and written communication skills in English
- Ability to work independently
Nice to Have
We Work Remotely
Bülten
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